Privacy policy
This Privacy Policy was last updated on 21/01/2024.
We have created this Privacy Policy pursuant to Article 13 of European Regulation 679/2016, so that our users can better understand their rights regarding their personal data and to ensure that data processing complies with the General Data Protection Regulation. This Privacy Policy concerns our data collection practices and describes your rights to access and correct your personal data or to restrict its use. Unless otherwise linked to another policy or unless otherwise stated, this Privacy Policy applies when you visit or use the website www.hoteldei7.it.
Please note that by using our services, you accept the terms of this Privacy Policy. If you do not intend to accept our Privacy Policy, we kindly ask you not to use our services. Ornella Barone is not responsible for any further processing carried out by her clients and/or business partners or for any additional data requested.
1. Data Controller and Data Processor
Data Controller: Ornella Barone – VAT No. 01943910693 – Via San Michele 66 – Vasto (CH)
Data Processor: Ornella Barone
2. What data we collect
We collect certain data directly from you, such as the information you enter when registering on our website or platform, as well as payment data, which we do not store. We also collect data relating to the address where the requested deliveries are to be made. In any case, we do not ask, and will never ask, for data beyond what is necessary for our activities.
2.1 Data provided directly by you
We may collect various data from you or about you, depending on how you use our services.
Below are some examples to help you understand what data we collect.
When you create an account and use the Services, including through a third-party platform, we collect the personal data you provide directly, including:
First name
Last name
Date of birth
Country
Residential address
Billing address
Postal code
City and Province
Email address
Tax Code
VAT number
Such data is collected in relation to specific needs depending on whether you access our platform and website and use the related services as a Customer. With regard to each of the above profiles, we request only the data necessary to provide a service that meets the quality and efficiency standards we intend to guarantee.
The data is processed at the Data Controller’s operational headquarters. For any further information, you can contact the Data Controller at the email address provided.
2.2 Cookies and data collection tools
As described in detail in our Cookie Policy, Ornella Barone and the service providers acting on her behalf (such as Google Analytics and third-party advertisers) use server logs and automated data collection tools, such as cookies, tags, scripts, customised links, device or browser fingerprints and web beacons (collectively, “Data Collection Tools”) when you access and use the Services. These Data Collection Tools automatically track and collect certain System Data and Usage Data when you use the Services. In some cases, we link the data collected through these Data Collection Tools to other information that we collect according to the procedures described in this Privacy Policy.
We use cookies (small files that websites send to your device to uniquely identify your browser or device or to store data in your browser) for various purposes, for example, to analyse your use of the Services, personalise your experience, facilitate your access to the Services and recognise you when you log in again.
We use or may use the following types of cookies:
Preferences: cookies that remember information about your browser and your preferred settings, which determine the appearance and behaviour of the Services.
Security: cookies that allow you to access the Services, protect your account from unauthorised access, and detect and prevent abuse or unauthorised use of your account.
Functional: cookies that store functional settings.
Session status: cookies that track your interactions with the Services to help us improve them and your browsing experience, remember your login details and enable the processing of course purchases. These cookies are strictly necessary for the proper functioning of the Services; therefore, if they are disabled, some features may no longer work or may not be available.
You can configure your browser to notify you when attempts are made to place cookies on your computer, limit the types of cookies allowed or reject them entirely. However, in this case, you may not be able to use some or all of the features of the Services, and your experience may be different or less functional. Some third-party partners that provide certain features on our website may also use Local Storage Objects (also known as LSOs or Flash cookies) to collect and store data.
2.3 Analytics
Within its Services, our company uses or may use third-party analytics services for browsers and mobile devices, such as Google Analytics, Facebook and AdWords. These services use Data Collection Tools that allow us to analyse your use of our products or services by providing information concerning, for example, the third-party website from which you reached us, the frequency of your visits, events occurring within the Services, usage and performance data, and the source from which the application was downloaded. We use this data to improve our services, better understand how the Services work across different devices, and provide information that may be of interest to you.
2.4 Online advertising
We use or may use third-party advertising services such as Facebook, Google AdWords with remarketing and retargeting ads, as well as other advertising networks and servers, to advertise our Services on other websites or applications you use. Advertisements may be based on information we know about you, such as your Usage Data and System Data, as well as information these advertising service providers know about you based on their tracking data. Advertisements may be based on your recent activity or on activity carried out over time, including on other websites and services, and may be personalised according to your interests.
Depending on the type of advertising service used, cookies or other tracking technologies may be placed on your computer, phone or other device to collect data about your use of the Services, and these tracking technologies may be used to provide you with personalised advertisements. For other devices and operating systems, we recommend that you check your privacy settings or contact your platform provider.
3. For what purposes we use the data
There are several ways in which you may provide us with your personal data:
- Mandatory provision: Providing the requested data is always mandatory when it is necessary to perform a contract or comply with legal obligations. In such cases, failure to provide the data will prevent the Data Controller from fulfilling the requests received.
- Optional provision: Failure to provide optional data included in the collection forms does not affect your ability to obtain the requested service.
- Voluntary submission: For example, when you voluntarily send an email to one of the email addresses indicated on our website, we collect the sender’s address and any other personal data included in the message and attachments in order to provide the requested service or respond to a request to activate a service or receive customer care.
We use your data for various purposes, for example, to provide our Services, communicate with you, resolve problems, prevent fraud and abuse, improve or update the Services, analyse users’ use of our Services and provide personalised advertisements, as required by law or as necessary to protect security and integrity.
We use the data we collect through your use of the Services to:
- Provide and manage the Services, for example by displaying personalised content and facilitating communication with other users;
- Process your requests and orders relating to products, specific services, information or features;
- Communicate with you regarding your account;
- Ensure fast and appropriate customer care;
- Ensure timely delivery to the specified delivery location;
- Communicate with our operators who provide delivery services;
- Ensure communication with professionals who can advise you on the purchase best suited to your needs.
4. Who we share data with
Ornella Barone may share data concerning you for commercial, security or legal compliance purposes, or as part of a corporate restructuring, as well as with those responsible for preparing accounting documents in order to comply with legal requirements. Finally, data may be shared in other ways if it is aggregated or anonymised, or if your consent has been obtained.
4.1 Transfer of data to other countries
The personal data we collect through the website and the related application is stored on servers located within the European territory.
Below are some examples, without limitation, of the parties with whom we share your data and the reasons why:
With service providers, collaborators and agents: We share your data with third-party companies that provide services on our behalf, such as payment processing, data analysis, marketing and advertising services (including retargeting), email and hosting services, customer care and support. These service providers may access your personal data and are required to use it solely in accordance with our instructions in order to provide the service requested by us.
With our billing system: to ensure the issuing of invoices, payment tracking and compliance with legal requirements relating to taxation and accounting.
(…)
For security and legal compliance purposes:
Our company reserves the right to disclose your data to third parties if, at its sole discretion, it believes in good faith that such disclosure is:
Permitted or required by law;
Required as part of an investigation, order or judicial, governmental or legal proceeding;
Reasonably necessary in response to a valid subpoena, warrant or other legally valid request;
Reasonably necessary to enforce our Terms of Use, this Privacy Policy and other legal agreements;
Required to identify, prevent or resolve cases of fraud, abuse, misuse, potential violations of the law (or rules/regulations) and/or technical or security issues;
Reasonably necessary, at its discretion, to protect against imminent harm to the rights, property or safety of Ornella Barone, her users and employees, members of the public and/or the Services;
We may also disclose data concerning you to our auditors or legal advisers in order to assess our rights and/or disclosure obligations under this Privacy Policy;
With your authorisation: with your consent, we may share data with third parties for purposes outside the scope of this Privacy Policy;
5. Security
We adopt appropriate security measures to protect against unauthorised access, alteration, disclosure or destruction of the personal data we collect and store. These measures vary depending on the type and sensitivity of such data.
Unfortunately, no system is completely secure; therefore, it is not possible to guarantee that communications between you and our company, the Services, or any other information provided to us in connection with the data we collect through the Services will be immune from unauthorised access by third parties. Your password is an important component of our security system, and it is your responsibility to protect it properly. Do not share your password with third parties and, if you believe that your password or your account has been compromised for any reason, change it immediately and write to [email protected] to explain your situation.
6. Your rights
You have certain rights regarding your data, including the ability to withdraw your consent to receiving promotional emails, the use of cookies and the collection of data by certain data analytics service providers. You can update or close your account directly through the Services or contact us with requests concerning your rights regarding your personal data.
We allow you to anonymise your data through a simple procedure available on our website, so that you can always feel secure when browsing our site. We accurately record your consent and are able to indicate whether you have given it and for what purpose.
If you receive communications that you believe you did not authorise, please let us know at [email protected] so that we do not contact you further if you do not wish us to.
7. Options available to you regarding the use of your data
You may choose not to provide us with certain data, but in that case you may not be able to use some features of the Services.If you have any questions about your data, our use of your information or your rights, please contact us at [email protected].
7.1 Full list of rights
In particular, the User has the right to:
Withdraw consent at any time: The User may withdraw consent previously given for the processing of their Personal Data.
Object to the processing of their Data: The User may object to the processing of their Data when it is carried out on a legal basis other than consent. Further details on the right to object are provided in the section below.
Access their Data: The User has the right to obtain information about the Data processed by the Data Controller, about certain aspects of the processing, and to receive a copy of the Data being processed.
Verify and request rectification: The User may verify the accuracy of their Data and request that it be updated or corrected.
Obtain restriction of processing: Where certain conditions apply, the User may request that the processing of their Data be restricted. In this case, the Data Controller will not process the Data for any purpose other than its storage.
Obtain the deletion or removal of their Personal Data: Where certain conditions apply, the User may request that the Data Controller delete their Data.
Receive their Data or have it transferred to another data controller: The User has the right to receive their Data in a structured, commonly used and machine-readable format and, where technically feasible, to have it transferred without hindrance to another data controller. This provision applies where the Data is processed by automated means and the processing is based on the User’s consent, on a contract to which the User is a party, or on contractual measures related to it.
Lodge a complaint: The User may lodge a complaint with the competent personal data protection supervisory authority or take legal action.
7.3 Accessing, updating and deleting your personal data
You can access the personal data we have collected about you in order to update it. To request access to, correction of or deletion of your personal data, send an email to [email protected]. It may take up to 30 days to receive a response.
For your protection, we may require the request to be sent from the email address associated with your account, and we may need to verify your identity before carrying out your request.
Please note that we retain certain data where there is a legal basis for doing so, for example for mandatory record-keeping and for the completion of transactions.
7.4 Protection of minors
We recognise the importance of protecting the privacy of minors and encourage parents and guardians to play an active role in monitoring their children’s online activities and interests. Children under the age of 13 (or 16 in the European Economic Area) are not permitted to use the Services. If we become aware that we have collected personal data from individuals below the ages indicated, we will take all reasonable measures to delete it.
We will also exercise particular care, and ask parents to do the same, with regard to the use of our service for the purchase of products reserved for individuals who are at least eighteen (18) years old.
If a parent has reason to believe that we have collected personal data from a minor below the ages indicated, they may send a request to the email address mentioned above to have such information removed.
8. Where we store your data
We store and retain your data on Ergonet servers located within the European territory.
9. Updates and contact information
If we make a substantial change to this policy, we will inform users by email, through a notice in our products or by another mechanism required by law. Changes will take effect from the date they are published.
9.1 Changes to this Privacy Policy
We may periodically update this Privacy Policy. If we make a substantial change to this policy, we will inform you by email. Unless otherwise stated, changes will take effect from the date they are published. To the extent permitted by law, if you continue to use the Services after a change takes effect, your access to and/or use of the Services will be considered as implied acceptance of the amended Privacy Policy and the obligations arising from it. The amended version replaces all previous versions of the Privacy Policy.
The Data Controller is not responsible for updating all links displayed in this Privacy Policy. Therefore, whenever a link is not working and/or is not up to date, Users acknowledge and accept that they must always refer to the document and/or section of the websites referred to by that link.
